Talk to the people who build it
Support questions, incorrect results, API access and privacy requests all reach the same small team. We reply within two business days.
Where to send what
- Support
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A scan failed, a file would not upload, or a result looks wrong.
[email protected] - Report a false positive
- Human writing scored as AI. These reports are how baselines improve, so please include the passage if you can share it.
- API and integrations
- Volume scanning, workspace access, or embedding detection in your own product.
- Privacy requests
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We do not retain scanned text, so there is rarely anything to export or delete. Ask anyway if you need it in writing.
Read the privacy policy
Please do not send confidential documents by email. If you need to discuss sensitive material, say so in your message and we will arrange a better channel.